Identity Theft Victim Assistance
Upon experiencing or suspecting an incident, cardholders may call to receive an Assistance Kit in addition to 24/7 Assistance Service from specialty agents.
Identity Theft Insurance
Victims are eligible for up to $1000 reimbursement (after $100 deductible per year) out-of-pocket expenses incurred while resolving an identity theft releated incident. Lost wages are also eligible for reimbursement with some restrictions.
Payment Card Registration
Register credit and debit cards once, in one place so reporting stolen or lost cards and replacing them is easy and convenient.
90 Days Product Protection
Protect consumer retail purchases for 90 days after the date or purchase against loss, theft, or breakage.
Travel Reservation Service
Full-service travel agency via a toll-free number to book airlines, hotels, rental cars, trains, cruises, or tours.
Fraud Alert Management
VISA will contact you to confirm a purchase if it seems significantly out of your normal spending.
Fraud Protection with Online Shopping
Verified by VISA prevents others from using cards by requiring your password.
If your card is lost or stolen, call VISA at 800.991.4964 and notify the credit union at 419.479.4040 immediately.
Call VISA: 800.991.4964 (anytime)